Last Updated: 12 August 2026
At ToTo Food, protecting your personal information and ensuring a secure experience are our priorities. We implement reasonable technical, administrative, and organizational measures to help safeguard our Platform and customer data.
All communication between your device and our Platform is protected using industry-standard encryption technologies such as SSL/TLS whenever applicable. This helps protect your information while it is transmitted over the internet.
ToTo Food does not intentionally store complete payment card information on its servers. Online payments are processed through authorized and secure payment service providers that apply their own security standards and compliance requirements.
Users are responsible for keeping their account credentials confidential. We recommend using a strong and unique password, avoiding password sharing, and signing out when using shared or public devices.
Our systems may monitor for unusual activity, unauthorized access attempts, suspicious transactions, and other security-related risks to help protect customers, Merchants, and Delivery Partners.
Where necessary, we may temporarily restrict or suspend an account while a security review is being conducted.
We continuously work to improve the security of our Platform through system monitoring, software updates, access controls, and other reasonable protective measures designed to reduce security risks.
We appreciate responsible security research. If you believe you have found a security vulnerability affecting ToTo Food, please report it privately to our support team so that we can investigate and address the issue as quickly as possible.
To help keep your account secure, we recommend that you:
While we apply reasonable security measures, no internet-based service or electronic storage system can be guaranteed to be completely secure. Users should also take appropriate precautions to protect their own devices and accounts.
We may update this Security Policy from time to time to reflect changes in our security practices, technology, or legal requirements. The latest version will always be published on the Platform with an updated revision date.
If you have any questions or wish to report a security concern, please contact us:
Company: ToTo Food
Email: [email protected]
Phone: +8801540-290225
Address: Tufazzal Hujurer Building, 6th Floor, Durjoy Moor,
Bhairob, Kishoreganj, Bangladesh.
Support Hours: 9:00 AM – 10:30 PM, 7 days a week
(Bangladesh Time)
যেকোনো প্রশ্ন, সমস্যা বা সহায়তার জন্য ToTo Food সাপোর্ট টিমের সাথে যোগাযোগ করুন।
